Privacy Policy

Last Updated: November 15, 2023

1. Introduction

Welcome to Resonant Harmony ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website devenoltre.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register on our website
• Sign up for our newsletter
• Fill out a contact form
• Book a session or service
• Request information about our services

The personal information we collect may include:

• Name
• Email address
• Phone number
• Mailing address
• Health information relevant to our services (only when voluntarily provided)

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type
• Operating system
• Pages you visit
• Time spent on those pages
• Referring website addresses

This information helps us analyze trends, administer the site, track users' movements around the site, and gather demographic information.

3. How We Use Your Information

We may use the information we collect from you for the following purposes:

• To provide and maintain our services
• To notify you about changes to our services
• To allow you to participate in interactive features when you choose to do so
• To provide customer support
• To gather analysis or valuable information so that we can improve our services
• To monitor the usage of our services
• To detect, prevent and address technical issues
• To send you newsletters and promotional materials (with your consent)
• To process your bookings and payments

4. Legal Basis for Processing Personal Information (For EEA Residents)

If you are a resident of the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the personal information concerned and the specific context in which we collect it.

We will normally collect personal information from you only:

• Where we need it to perform a contract with you
• Where the processing is in our legitimate interests and not overridden by your rights
• Where we have your consent to do so

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

6. Data Disclosure

We may disclose your personal information in the following situations:

• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
• Legal Requirements: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
• To Protect Rights: We may disclose your information to protect the rights, property, or safety of Resonant Harmony, our clients, or others.

7. Your Data Protection Rights

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Resonant Harmony aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information.

Your rights include:

• Right to Access: You have the right to request information about your personal data that we hold and how we process it.
• Right to Rectification: You have the right to have your personal data corrected if it is inaccurate or incomplete.
• Right to Erasure: You have the right to request that we delete your personal data.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data.
• Right to Data Portability: You have the right to request that we transfer your data to another controller.
• Right to Object: You have the right to object to our processing of your personal data.

If you wish to exercise any of these rights, please contact us using the contact information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy.

9. Children's Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: [email protected]
• By phone: (604) 555-1234
• By mail: 123 Harmony Way, Vancouver, BC V6B 4Y8, Canada